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Privacy Policy

TekForge Industries
Last updated: October 12, 2026

TekForge Industries ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit tekforgegear.com, purchase our products, contact us, or interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, including your name, email address, telephone number, and billing and shipping addresses.
  • Order information, including products purchased, sizes, transaction amounts, purchase history, and delivery details.
  • Payment information, including payment status and transaction identifiers. Payment providers process the payment details necessary to complete your purchase.
  • Account information, if you create an account, including login credentials and saved preferences.
  • Communications, including customer support messages, product reviews, and information you voluntarily provide.
  • Device and website activity, including your IP address, browser type, device information, pages visited, referring websites, and interactions with our website.
  • Marketing preferences, including subscription choices and responses to promotional communications.

We collect information directly from you, automatically through website technologies, and from providers involved in payments, order fulfillment, fraud prevention, and other services.

2. How We Use Information

We use personal information to:

  • Process payments, fulfill orders, arrange shipping, and provide delivery updates.
  • Manage accounts and respond to customer questions.
  • Maintain, troubleshoot, and improve our website and products.
  • Detect fraud, unauthorized transactions, and other harmful activity.
  • Send promotional communications when permitted by law and consistent with your preferences.
  • Understand website use and evaluate marketing effectiveness.
  • Maintain business records, comply with legal obligations, and resolve disputes.

Where consent is required for a particular activity, we obtain that consent before processing your information.

3. How We Disclose Information

We may disclose relevant personal information to:

  • Service providers, including website hosting providers, payment processors, customer support providers, and technology vendors.
  • Fulfillment and shipping providers, so they can prepare, transport, and deliver orders.
  • Analytics and advertising providers, where those services are used, subject to applicable consent and opt-out requirements.
  • Professional advisers, including attorneys, accountants, and insurers, when necessary.
  • Authorities or other parties, when required by law or reasonably necessary to investigate fraud, protect legal rights, or address security threats.
  • Parties involved in a business transaction, such as a merger, acquisition, financing, or sale of business assets, subject to applicable privacy requirements.

Shipping providers may independently process delivery information under their own privacy policies. Nothing in this policy limits rights or responsibilities that cannot legally be waived.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate shopping carts, remember preferences, secure the website, measure traffic, and support marketing.

You can manage cookies through your browser and, where provided, our website's privacy settings. Blocking certain cookies may affect checkout or other website features.

Some advertising disclosures may qualify as a "sale," "sharing," or processing for targeted advertising under applicable privacy laws, even without a monetary payment. Where applicable, you may exercise opt-out rights through available website privacy controls or by contacting us. We honor legally required browser-based opt-out signals, including Global Privacy Control, where applicable.

5. Marketing Choices

You may unsubscribe from promotional emails using the unsubscribe link included in those messages or by emailing support@tekforgegear.com.

Unsubscribing from marketing does not stop necessary communications about orders, payments, delivery, account security, or customer support.

If we offer text message marketing, enrollment and consent requirements will be presented separately. You may opt out by following the instructions included in those messages.

6. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining required tax and accounting records, preventing fraud, and resolving disputes.

Retention periods depend on the type of information, the purpose for collecting it, and applicable legal requirements. We delete or de-identify information when it is no longer needed, subject to lawful retention requirements.

7. Information Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No website, electronic transmission, or storage system can be guaranteed completely secure. If a security incident occurs, we will provide notifications and take other steps required by applicable law.

Please do not send passwords or complete payment card details by email.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Learn whether we process your personal information and obtain access to it.
  • Correct inaccurate information.
  • Request deletion of personal information.
  • Obtain a portable copy of certain information.
  • Opt out of qualifying sales, sharing, targeted advertising, or certain profiling.
  • Withdraw consent where processing depends on consent.
  • Appeal a denial of a privacy request.

To submit a request, email support@tekforgegear.com with the subject line "Privacy Request." Describe your request and provide enough information for us to locate the relevant records.

We may verify your identity and, where applicable, an authorized agent's authority before fulfilling a request. Please do not send sensitive identification documents unless we request them through an appropriate method.

We respond within applicable legal deadlines. Certain information may be retained or requests limited where permitted or required by law. We will not unlawfully discriminate against you for exercising privacy rights.

If your request is denied, you may email us with the subject line "Privacy Appeal." Where applicable, we will explain the appeal outcome and how to contact the appropriate regulator.

9. Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact support@tekforgegear.com so we can investigate and take appropriate action.

10. International Visitors

We operate in the United States. Your information may be processed in the United States or other countries where our service providers operate.

Where applicable law requires safeguards for international transfers, we use the safeguards required by that law. Visiting our website does not waive your applicable privacy rights.

11. Third-Party Websites

Our website may contain links to external websites or services. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

12. Accessibility

If you need this Privacy Policy in an alternative format or need assistance submitting a privacy request, email support@tekforgegear.com. We will work with you to provide appropriate assistance.

13. Changes to This Policy

We may update this Privacy Policy as our business, technology, or legal obligations change. Updates will be posted on this page with a revised date.

When required by law, we will provide additional notice or obtain consent before applying material changes.

14. Contact Us

For privacy questions, requests, or concerns, contact:

TekForge Industries
Email: support@tekforgegear.com

Terms of Service

Tek Forge Industries
Effective date: October 12, 2026

These Terms of Service govern use of tekforgegear.com and purchases from TekForge Industries, operating under the Tek Forge brand ("Tek Forge," "we," "us," or "our").

Please read these Terms before placing an order. By affirmatively accepting these Terms at checkout, you agree to the terms applicable to your purchase. If you do not agree, do not complete your purchase. Nothing in these Terms limits rights or remedies that cannot legally be excluded.

1. Eligibility and Customer Information

You must be at least the age of legal majority where you live, or have authorization from a parent or legal guardian, to place an order.

You agree to provide accurate billing, shipping, and contact information and to use a payment method you are authorized to use. You are responsible for safeguarding your account credentials and notifying us of suspected unauthorized activity.

2. Products, Sizing, and Care

Please review product descriptions, size charts, materials, and care instructions before ordering.

Product colors may appear differently depending on screen settings and lighting. Minor manufacturing variations may occur. These variations do not excuse delivery of defective merchandise or products materially different from their descriptions.

Sizing information is intended to help you select a size and does not guarantee individual fit. Follow the care instructions supplied with each item. To the extent permitted by law, we are not responsible for damage resulting from improper washing, drying, alteration, misuse, or ordinary wear.

Clothing is not personal protective equipment unless expressly identified as such. Product performance claims apply only as specifically stated in the product description.

3. Prices, Payments, and Order Acceptance

Prices and available inventory may change before an order is accepted. Applicable taxes and shipping charges are shown at checkout. Payment must be successfully authorized before fulfillment.

An order confirmation acknowledges receipt of your order and does not necessarily constitute acceptance. We may decline or cancel orders because of unavailable inventory, suspected fraud, payment problems, purchase restrictions, or a material listing error, subject to applicable law.

If an error affects your order, we will contact you before charging a corrected price or substituting merchandise. If we cancel an order after collecting payment, we will refund the amount paid for the canceled items and associated charges as required by law.

Promotional offers are subject to their disclosed terms and cannot be applied retroactively unless stated otherwise.

4. All Sales Are Final

ALL SALES ARE FINAL, EXCEPT WHERE A REFUND, RETURN, REPLACEMENT, OR OTHER REMEDY IS REQUIRED BY APPLICABLE LAW OR EXPRESSLY PROVIDED IN THESE TERMS.

We do not accept discretionary returns or exchanges for change of mind, incorrect size selection, color preference, or failure to review the product description. This policy applies to discounted, clearance, personalized, and regular-price merchandise.

Cancellation requests and order changes are not guaranteed once an order is accepted. This restriction does not affect statutory cancellation rights or rights arising from shipping delays.

The final-sale policy does not eliminate remedies for defective merchandise, incorrect items, products materially different from their descriptions, or orders we fail to fulfill.

If your order arrives damaged, defective, or incorrect, contact support@tekforgegear.com promptly with your order number and a description of the problem. Please provide photographs when reasonably available and retain the packaging for a possible carrier inspection. We will investigate and provide the remedy required by applicable law. Contacting us does not waive any statutory deadline or consumer right.

When a refund is required, it will be issued to the original payment method where possible, within the applicable legal timeframe. Store credit will not replace a legally required monetary refund without your agreement.

5. Processing, Shipping, and Delays

Processing and shipping information appears on the product page or at checkout. Carrier transit estimates are estimates unless expressly guaranteed.

We will ship within the stated shipment timeframe. If no shipment timeframe is stated, we will comply with the timeframe required by applicable law. If we cannot ship on time, we will provide the required delay notice and an opportunity to consent to the delay or cancel for a refund. We will cancel and refund orders when required by law.

Preorder and made-to-order shipment estimates will be disclosed before purchase. They remain subject to applicable delay-notice and refund requirements.

Weather, carrier disruptions, customs processing, and other events beyond our reasonable control may affect delivery. To the extent permitted by law, we are not responsible for consequential losses caused by those disruptions. Such events do not eliminate our legally required fulfillment or refund obligations.

6. Addresses, Missing Packages, and Delivery Problems

You are responsible for entering a complete and accurate delivery address. Contact us immediately if you discover an error. Address changes cannot be guaranteed after fulfillment begins.

Where permitted by law, additional shipping charges caused by an incorrect address, refusal of delivery, or an unclaimed package may be your responsibility. We will disclose any proposed charge before reshipping.

If tracking shows delivery but you cannot locate the package, check the delivery location, household members, building management, and carrier, and notify us promptly. We will review the available information and reasonably assist with a carrier investigation.

A carrier delivery scan does not, by itself, eliminate rights concerning nondelivery. Responsibility for loss or damage during transit is determined by applicable law and the circumstances. We do not disclaim responsibility for our own fulfillment errors.

After actual delivery to the correct address, and to the extent permitted by law, we are not responsible for subsequent theft or loss outside our control.

For international orders, any customer responsibility for import duties, taxes, or customs charges will be disclosed before purchase. Mandatory consumer protections in the destination jurisdiction remain applicable.

7. Website Use and Intellectual Property

Tek Forge names, logos, original designs, photographs, and other website content belong to us or their respective owners. Except as permitted by law, you may not reproduce, distribute, or commercially exploit that content without permission.

You may not use the website for fraud, unlawful activity, unauthorized access, malicious software, infringement, or interference with other users or website operations.

We may restrict accounts or website access for violations, subject to applicable law. Restricting access does not eliminate obligations concerning existing paid orders.

8. Reviews and Submitted Content

You retain ownership of reviews and other content you submit. You grant us a nonexclusive, royalty-free license to display and reproduce that content for operating and promoting the business, subject to applicable privacy and intellectual property laws.

You must have the right to submit the content. Reviews must reflect honest experiences. We may moderate unlawful, abusive, irrelevant, or fraudulent content, but will not prohibit honest reviews or penalize customers for lawful criticism.

9. Privacy and Third-Party Services

Our separately published Privacy Policy explains how we collect, use, and disclose personal information.

Payment processors, carriers, and external websites may have their own terms and privacy policies. To the extent permitted by law, we are not responsible for independent third-party conduct outside our control. This provision does not waive our obligations for services we provide or arrange.

10. Accessibility and Equal Access

Tek Forge is committed to providing people with disabilities equal access to our products, information, and customer service.

Our accessibility objective is to improve website usability using the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical reference. This statement is an accessibility commitment, not a certification that every website feature currently conforms.

If you encounter an accessibility barrier, need information in an alternative format, or need assistance completing a purchase, contact support@tekforgegear.com.

Please describe the assistance needed and, if available, identify the page or feature involved. You do not need to disclose a medical diagnosis. We will consider requests promptly, provide reasonable accommodations and appropriate communication assistance as required by law, and address reported barriers.

We do not charge extra for accessibility assistance required by law. Contacting us is not a prerequisite to exercising legal rights. Nothing in these Terms waives rights under the Americans with Disabilities Act or other applicable disability laws.

11. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF UNINTERRUPTED OR ERROR-FREE OPERATION.

EXCEPT FOR EXPRESS PRODUCT WARRANTIES AND WARRANTIES THAT CANNOT LAWFULLY BE EXCLUDED, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT PERMITTED BY LAW.

These disclaimers do not negate express product descriptions, excuse defective or nonconforming goods, or exclude warranties and remedies that applicable law preserves.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEKFORGE INDUSTRIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM WEBSITE USE OR A PURCHASE, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM A PARTICULAR ORDER WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THAT ORDER, INCLUDING ASSOCIATED SHIPPING AND TAXES.

These limitations do not apply to fraud, intentional misconduct, gross negligence, personal injury caused by a defective product, or other liability that applicable law prohibits us from limiting. They do not restrict required refunds, mandatory product remedies, or nonwaivable consumer and accessibility rights.

Where a limitation is prohibited, liability is limited only to the extent the law allows.

13. Applicable Law and Disputes

These Terms are subject to applicable federal, state, and local law, including mandatory consumer protections. Nothing in these Terms deprives you of protections that apply by law to your purchase.

Please contact support@tekforgegear.com regarding an order concern so we can attempt to resolve it. Informal contact is voluntary and does not restrict your right to seek relief from a court, regulator, or other authorized body.

Nothing in these Terms requires you to bring a claim in a location prohibited by applicable law.

14. Changes, Severability, and Contact

We may update these Terms prospectively by posting a revised effective date. Material changes to an existing transaction require agreement where legally required. The Terms accepted for an order govern that order unless a lawful change is agreed upon.

If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision does not waive future enforcement.

For questions about these Terms, purchases, or accessibility, contact:

TekForge Industries
support@tekforgegear.com